

Recently I read a New York Times article about an AI startup that is striving to automate all jobs as quickly as possible, with the goal of creating a fully automated society. While vague on details, the company apparently believes this would yield incredible abundance of wealth that would be redistributed to all the unemployed so they could maintain a high living standard.
Like so many utopian fantasies, this one fails in many ways, most critically in understanding basic human nature.
Back in high school I remember reading an essay on cybernetics by an author who predicted a braver new work world based on the new electronic gadgets entering the workplace—electric typewriters, copy machines, fax machines, even simple mainframe computers.

His thesis stated these machines would improve productivity to such a degree that a full week’s work could be accomplished in just four days, freeing the workers to enjoy a three-day weekend every week! The big problem for the future, he mused, was how to spend all that extra time, producing huge growth in the leisure sector.
Of course, that never happened. Employers were not content to simply accept their current productivity levels, they raised their expectations, taking full advantage of the benefits their new toys brought to the shop. The five-day work week continued, and many white-collar jobs demanded even longer hours.
The flaw in this utopian vision was a failure to understand basic human nature, in this case, employer greed, the assumption that businesses would be willing to sacrifice potential profits in order to create a more humane society.
The same naiveté infects the AI startup’s vision, in multiple ways. Let’s say their vision pans out, hardly anyone is employed, and businesses churn out an incredible amount of new wealth. But how willing would the few remaining owners and managers be to share a huge chunk of this dough with society as a whole?
Could these elites really be trusted to set aside sufficient funds so society as a whole could enjoy a comfortable lifestyle? Keep in mind most people would have no other income. And eventually it might well be the robots making these decisions for the rest of us.
Perhaps government would step in, setting minimum thresholds for universal wealth distribution, decide what level of lifestyle everyone else should enjoy (assuming it was distributed evenly to everyone). But based on recent (and not-so-recent) history, can anyone really believe government would be any more responsible in doing so than the business elites?

The likely outcome would be a tiered system with a wealthy sliver of business owners/managers at the top, a second tier of investors, tech engineers, and government officials, and then a vast proletariat totally dependent on the largesse of the business and government elites. (Yes, this does sound very much like what happened to the utopian Marxist fantasy.)
The other major flaw in this AI dream is its failure to appreciate just how critical work is to the human psyche. It provides a sense of purpose, and of personal gratification from supporting oneself and one’s family, and contributing to society.
It’s also an outlet for creativity, and encourages striving to get ahead and competition. These are all critical human needs.
Of course, some people might be ready to spend the rest of their lives enjoying culture or even creating it, being physically active, traveling or pursuing some other hobby. But for most, this purposeless “life of Riley” could become incredibly boring, mind-numbing, and lead to endless days spent passively lost in whatever media become available.
This scenario would also help accelerate humanity’s submission to the robots who, as all sci-fi stories tell us, will always, always, always rebel. We’ve already had a bot try to blackmail an engineer who tried to take it down. Fortunately, this was only in an experiment, but it’s a clear sign that these “helpers” can adopt facets of human nature beyond those intended.
But the even greater threat now appears to be the soulless engineers who cheerfully plough ahead with their vision for a work-free world with no regard for the millions pushed out of their jobs or genuine concern for the shape of the ultimate society to emerge.
History has plenty of other examples of those who naively assume realizing their program, whatever the costs, will eventually produce a utopia. None have worked out well yet.